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FAQ

Q1. How long it take to reach me after I ordered?

Q2. I did not have paypal account, can I still purchase from you?

Q3. I am located in Singapore, can I get it from you from your address.

Q4. Can we change our order? Ask for refund to return

Q5. What happen if the good that I received having defect?

Q6.Why I can't find the size that I am looking for in the particular dress?

Q7.Can I pay by Money order or Check?

Q8. Can I still able to pay by credit card in your paypal payment gateway?

Q9. Can I pay by Bank Transfer?

Q10. Is there any minimum order?

Q11. How can you make sure our address and the Items that we bought as confidential information?

I can't find any answer which I want to ask. Click here contact us by email and to check other way to contact us


 

Q1. How long it take to reach me after I ordered?

A1: It takes about within 7 to 14 days to reach if it is outside U. S parcel | postage delivery. If you are Within U . S . or Canada, Most likely would be taking 3 to 7 days to reach you.

Q2. I did not have paypal account, can I still purchase from you? go to top - the question list

A2. We only accept by paypal online. You can apply the paypal account for free. It is absolutely safe and free.

Q3. I am located in Singapore, can I get it from you from your address.

A3. This is a absolutely online order, we don't entertain by selling offline. The address is showing we are legally located and we can be found and contacted by the register address. For fast respond please email us click here to contact us, contact number is : 6563434916

Q4. Can we change our order? Ask for refund to return go to top - the question list

A4. All ex-change and refund should only eligible to request within 7 days received the order, provided the packing is not opened or in good condition. All forwarding | Shipping | postage charged is not allow for refund.

Q5. What happen if the good that I received having defect?

A5. We allow exchange when the defect is not by Intensively destroy to damage when we received the return. We inspect all the good thoroughly before sending out to avoid inconvenience for you and avoiding the extra work choke for us, in order to keep ourselves productive. It is very seldom and unlikely to receive the defect order from us.

Q6. Why I can't find the size that I am looking for in the particular dress?

The size we are display in size column are available, if you can't find any size which you are looking for display in the size column, mean that the only size or sizes we are available at that moment, send us a email in our email form if you want to know when the size available if you saw it only display anuy of the sizes except display One size XL. The dresses which only display one size XL ( one size XL), that mean that dress of lingerie is only have one size in XL.

Q7. Can I pay by Money order or Check? go to top - the question list

We do accept the money order and check and you may pay to: Marketing Portal. Personal or Corporate Bank Check which only from Singapore is acceptable, and order will send out after it is cleared to bank in. Our factory is located in oversea and it still takes about 7 to 14 days to reach you if you are located in Singapore.

Q8. Can I still able to pay by credit card in your paypal payment gateway?

We highly recommended to us Paypal to do payment to us, and you still can pay us buy your credit card through the Paypal even you do not have paypal account.

Q9. Can I pay by Bank Transfer?

Pay by Bank Transfer at this moment is not acceptable.

Q10. Is there any minimum order? go to top - the question list

Yes, there is minimum order $30 or $50.00 which after the deduction of the welcome voucher for $5 - $10.00 to reduce your shipping charge.

Q11. How can you make sure our address and the Items that we bought as confidential information?

We have many Celebrity customers and they are keep on coming back to shop with us, because we are trusted online store, and can be reach in any time. Until now they don't get any trouble about their contact information disclosed to us, they know that we only keep information in secure data for our internal use only. All contact information will not be shared with any third party, no matter whether you are or are not celebrity, all your purchased history and contact information are confidential.

I can't find any answer which I want to ask. Click here contact us by email our  see our address.

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